Cancellation policy

Subscription Cancellation Policy

Easy Cancellation, Anytime

At PawPurity®, we want your subscription to work for you and your pet. You can cancel or modify your subscription at any time with no penalties or fees.

How to Cancel Your Subscription

Email: info@pawpurity.com
Phone: 1-877-499-3777
Subject line: "Cancel Subscription" (include your order number)

We'll process your cancellation within 1 business day and send you confirmation.

Cancellation Timing

Cancel anytime before your next billing date to avoid being charged
Cancellations received after processing has begun for your next order may ship (you can return under our 60-Day Happiness Guarantee)
Your cancellation takes effect immediately upon confirmation

Modify Instead of Cancel

You can also:

Change delivery frequency (every 30, 60, or 90 days)
Skip an upcoming shipment
Swap products in your subscription
Pause your subscription temporarily

Just contact us and we'll make the changes for you.

Refunds on Subscription Orders

All subscription orders are covered by our 60-Day Happiness Guarantee. If you're not satisfied with any subscription shipment, contact us for a full refund.

Questions?