Shipping Policy
Shipping Policy
At PawPurity, we are committed to processing and shipping your order as quickly as possible. Please review our shipping policy below.
Order Processing & Shipping Time
- All orders are processed within 2 business days from the date of purchase.
- Once your order has been processed and shipped, you will receive an email with tracking information.
Shipping Confirmation & Tracking
- Expect an email confirmation with tracking details within 2 business days after placing your order.
- Please allow time for tracking updates to appear, as carriers may take a few hours to reflect movement.
Shipping Methods & Delivery Estimates
- Shipping times vary based on your selected shipping method and location.
- Standard shipping estimates will be provided at checkout.
Delays & Issues
- Unforeseen delays due to high order volume, weather conditions, or carrier-related issues may occur.
- If your order is significantly delayed, please contact our customer support team for assistance.
Contact Us
For any questions, please email us at info@pawpurity.com. If you need immediate assistance, call us at (877) 219-9980.
Thank you for shopping with Paw Purity for your all-natural pet care needs!
Shipping & Delivery Policy
Shipping Within the Continental U.S.
- Orders are typically shipped within 2 business days using UPS, USPS or DHL.
- Shipping charges are automatically calculated at checkout based on the destination and selected shipping method.
Flat Rate Shipping
A flat-rate shipping fee applies to orders weighing 3 pounds or less and shipping to the following
locations:
- Hawaii & Alaska $25
- Canada $32
- Mexico $28
Shipping Options & Estimated Delivery Times
-
Continental U.S.: Estimated delivery time is 2-5 business days. Shipping costs are calculated at checkout.
-
Hawaii & Alaska: Estimated delivery time is 3-7 business days.
-
Canada: Estimated delivery time is 6-10 business days.
-
Mexico: Estimated delivery time is 6-10 business days.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. PawPurity is not responsible for these charges if they are applied and are your responsibility as the customer.